OnTrac trackingOnTrac (formerly known as California Overnight) is a regional parcel delivery service that specializes in fast and cost-effective shipping solutions, primarily serving the western United States.
How do I track my OnTrac Package?You can track your OnTrac packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. Here are the details:
Track OnTrac Packages from the Official Website
Step 1: Visit the official tracking page of OnTrac.
Step 2: Locate the "Track Your Shipment" or similar section on the homepage. This could be in the top right corner, bottom left of the page, or another prominent location.
Step 3: Input your unique tracking number, Shipment ID, PRO number, or Order ID in the designated field.
Step 4: Click on the "Track" or similar button to get the detailed info.
Using 17TRACK ’s Tracking Page for OnTrac Packages
Easily track your OnTrac parcels using 17TRACK, a precise and comprehensive logistics tracking platform. Here's how to use it:
Step 1: Enter your Tracking Number.If you have multiple globle tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.
Step 2: Click the "TRACK" .
Step 3: View your Tracking Information. You will see detailed tracking information including the current status, location history, and expected delivery date.
Where can I find OnTrac tracking number?If you’re wondering where to find your OnTrac tracking number, there are several places you can look to locate this essential piece of information. One of the most common places to find your tracking number is in the order confirmation email you receive after placing an order with a retailer that uses OnTrac for shipping. This email typically includes details about your purchase, and the tracking number is often listed under the shipping information or in a section labeled "Tracking Information." If you don’t see it there, check your shipping notification email, which is sent once the retailer has shipped your order. This email usually contains the OnTrac tracking number, allowing you to monitor your package’s progress.
Another place to find your tracking number is on the retailer’s website or app. If you purchased from an online store like Amazon, Walmart, or eBay, log in to your account and navigate to your Order History or Track Your Order section. The tracking number should be displayed there, along with updates on your shipment’s status. If you’re the sender, the tracking number will be printed on the shipping label provided by OnTrac. Be sure to keep a copy of the label for your records, as it contains all the necessary details for tracking your package.
If you’ve checked all these places and still can’t find your tracking number, you can contact the sender or retailer directly. Reach out to the online store or individual who shipped the package and ask them to provide the tracking number.
How long is OnTrac Delivery Time?OnTrac is known for its fast and efficient delivery services, particularly within its regional coverage area in the western United States. Here’s a detailed breakdown of how long it typically takes for OnTrac to deliver packages:
Service TypeDelivery TimeDetails Factors Affecting DeliveryNext-Day Delivery1 business dayPrimary service for locations within OnTrac's service area• Package must be shipped on a business day (Mon-Fri)• Must be processed before daily cutoff time Two-Day Delivery2 business daysFor locations farther away within OnTrac's coverage area• Distance between origin and destination• Processing time at facilities Same-Day DeliverySame dayAvailable in select areas for urgent shipments• Requires early cutoff time• Limited to specific service areas• May incur additional feesSaturday DeliveryNext SaturdayAvailable in certain regions• Requires additional fee• Not available in all service areasRegional Delivery EstimatesRegionTypical Delivery TimeWestern U.S.1-2 business daysExpanded Service Areas2+ business daysFactors Affecting All Delivery TimesFactor ImpactShipping Cutoff TimesPackages shipped after daily cutoff processed next business dayDestination Delivery times vary based on distance from originService LevelStandard vs. expedited options affect speedHolidays and WeekendsNo standard delivery on weekends or holidaysOnTrac tracking statusesWhen you place an order online, it goes through various stages before reaching you. Each stage has a specific status that helps you track the progress of your order. Understanding these statuses can give you a clearer idea of where your order is in the delivery process. Here's a breakdown of common order tracking statuses and their meanings:
Tracking StatusStatus DescriptionLabel CreatedThe shipping label has been created, but the package has not yet been received by OnTrac.Picked UpThe package has been collected by OnTrac and is in transit to the sorting facility.In TransitThe package is on its way to the destination and is moving through the OnTrac network.Out for DeliveryThe package is with the delivery driver and is expected to be delivered soon.DeliveredThe package has been successfully delivered to the recipient.ExceptionAn issue has occurred (e.g., address error, weather delay, or missed delivery).Hold for PickupThe package is being held at an OnTrac facility for the recipient to pick up.Return to SenderThe package is being sent back to the sender, often due to an undeliverable address or refusal.My package shows delivered but I can't locate it - what next?If you're unable to find a package that's marked as delivered, start by initiating a package investigation. Select "Tracking shows delivered; no package" from the tracking page to begin the search process. You'll receive investigation updates via email. If two business days pass without any updates or package recovery, reach out to the retailer directly for additional support.
Can't find your delivered package?For missing packages marked as delivered:
Create an investigation ticket using Wink, our Virtual Chat AssistantWatch your email for investigation updatesIf no updates after 2 business days, contact your retailer for further assistance